Return, Refund & Cancellation Policy

At Trikalaa, each saree is carefully handwoven and curated with utmost attention to quality. We aim to offer you a seamless experience.

Order Cancellation

• Allowed only before dispatch
• Not possible once the order is shipped

Returns & Exchanges

Accepted only if:

• Product is damaged, defective, or incorrect
• There is a major mismatch

⏳ Request must be raised within 48 hours of delivery

Return Conditions

• Product must be unused, unworn, unwashed
• Original tags & packaging intact
• Unboxing video required as proof

Non-Returnable Items

• Sale or discounted products
• Customized/altered sarees
• Minor color variations (due to lighting/screens)
• Used or damaged items after delivery

Note: Slight irregularities are natural in handloom products and not defects.

Return Process

1. Share Order ID + images/videos via WhatsApp/email
2. Approval within 24–48 hours
3. Reverse pickup arranged (if available) or self-shipping required

Refunds

• Processed after quality check
• Timeline: 5–7 working days
• Issued to original payment method or store credit

Shipping Charges

• Non-refundable
• Return shipping:Free (if issue is from our side)Chargeable (otherwise)

Need Help?

📩 Email: trikalaaofficial@gmail.com
📱 WhatsApp: ‎+91 79-85-37-9212
⏱ Response time: 24–48 hours